I can't speak to others who had problems with Vitacost but my experience was outstanding and I'll be ordering from them again!! I ordered from Vitacost for years but they have changed. CDN$ 6.74 CDN$ 6. BTW, thanks for the grocery store coupons you included in my orders! I do not trust Vitacost any more. Il paraît qu'ils ont 60 jours pour livrer. We like how easy it is to order and will continue to order online and avoid the other places we were buying similar products from such as Whole Foods and Boise Co-op. Shop all. Smart Home. Customer service does not respond. I just need one. Original review: Jan. 26, 2020. Minimum 10 characters Would you like to add a photos or videos? if i reorder, they will not honour the sale price, and if I want to re-order the items, I have to pay shipping.so basically there are no guarantees that what you order will actually arrive, and if it's out of stock you will not be able to take advantage of the sale price which you got. 5G. ‎Read reviews, compare customer ratings, see screenshots and learn more about Vitacost. This allows you to refer a friend to their website. Add to cart. Why pay more if you don't have to. Read real customer ratings and reviews or write your own. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Insights Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Why don't they send us a shipping label to send everything back? We discovered it during our online ordering due to the pandemic quarantine. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Arrives before Christmas. $31.46 $ 31. A free inside look at company reviews and salaries posted anonymously by employees. I also placed an order at 01:21 a.m. on Saturday, November 21st. I always get some kind of discount - oh and their coupons are LISTED ON THE WEBSITE so you don't have to search the net in another window while shopping! This company clearly is going downhill. Deals. Their promptness is an absolute bonus. The bad part is Vitacost uses such sub par services. Copyright © 2020 Consumers Unified LLC. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! You win! Determine your weight loss goals & needs with Noom’s online evaluation. There are many positive news stories in the market about the Vitacost company. How on earth?? Mais pour vendre, ils entendent bien !Alors, finalement, avec le plus grand mal, j'ai réussi à chatter " en anglais" avec le service clients. Sponsored Links About Vitacost The official website is vitacost.com, which was first registered back in 1999. Vitacost CS has went down hill. Vitacost … I have been reading those reviews about Vitacost and I am surprised at the bad reviews. You can't track anything on their website very poor customer service. I read how people never got their order, wrong items sent, no customer service or the ability to get a refund. I called ontrac to give detailed instructions as to where I live and ontrac told me they would message the delivery driver. We value your privacy. Canada's online health and beauty store. The Vitacost computer system changed my default address and sent my order to the wrong address. Bad vitacost experience. How To. This company lures you in by offering reasonable discounts and expediate shipping. Hardly ever have a issue, but when I have it was resolved quickly. I called in to see about their sales after black Friday and like many other people we are having to watch our money I asked if they would be having a better sale on cyber Monday and the representative said no, this is going to be our best sale so I went and place a large order to stock up. The What is remarkable is that Vitacost still has inventory of hard to find sanitizing products (spray & wipes) and toilet paper from Seventh Generation: all with NO markups! Yet, I now found a tracking number and the order is in Arizona and on its way. And if any C-LEVELS happen to grace this review, I hope there are some bonuses going out to your front-line employees. Download. Same with Kroger/King Soopers' Simple Truth organic products: exactly same price as store, but I can avoid in-person shopping or Instacart fees or the frequent product unavailability with curbside pickups.I also can't complain about customer service. At that point I was ready to call my CC company to have them deal with this sure to be disaster!! We work hard to get great shipping rates from our couriers so we can pass the savings on to you. Read Vitacost reviews and compare Vitacost prices. Add to cart. Ontrac is very slow and unreliable. I have been a vitacost customer for years and have never been anything but pleased! I fell for it the first time and ended up paying for two orders. Customer service said the discount didn't apply to all items. © 2020 Trustpilot, Inc. All rights reserved. They must have a lot of great employees...to have such a pleasing experience again & again. 85,375 reviews for Vitacost, rated 4.31 stars. In addition, you can enjoy Vitacost Coupons: 15% Extra Off (Sitewide). Two more weeks no way to find out what going on. I had to explain myself multiple times and received completely different answers every time I contacted them. Impossible d'avoir quelqu'un en chat ou une réponse à un mail. I am absolutely THRILLED with my order experience with VitaCost. Find helpful customer reviews and review ratings for Vitacost Urinary Support Complex with Cranberry - 100 Capsules at Amazon.com. Top Sellers Across the World. How could they possibly do better than having the BEST PRICES and the FASTEST FREE SHIPPING? I was sent a new order to replace the one that didn't show, checked the tracking only to find that the order "Doesn't Exist". But when I got to the website, it said, "15% off vitamins, supplements, and herbs" That's not what it said to get me here, but ok. Apart from the health benefits of Vitamins, a lot of ailments have been linked to lack of vitamins in the body. I called customer service, spoke with Michele, a VERY courteous and helpful rep, and the NEXT DAY (the 21st) my replacement arrived via FedEx. 74 (CDN$ 0.07/count) CDN$ 8.99 CDN$8.99. Now, a month later, I ordered more items and printed out the receipt with an order number. Shop online at Vitasave and enjoy savings on thousands of vitamins, supplements, sexual wellness, grocery and body care products. Again, "Customer Service" doesn't even respond. Au delà, il faut joindre le service assurance pour se faire rembourser.Impossible to have someone in chat or reply to an email. Vitacost Ultra Vitamin K with Advanced K2 Complex -- 180 Softgels by Vitacost Brand. ConsumerAffairs is not a government agency. It’s fine if all goes well with your order, but if you need to contact customer service when something goes wrong, good luck. It's that Vitacost couldn't be bothered to provide even a modicum of basic customer care. Orders don't deliver, Customer Service is terrible, if they even respond. Vitacost Free Shipping Canada December 2020. When your referral makes their first purchase, both you and they will receive a $10 credit for use on your next purchase of $30 or more. Due to the world's current circumstance, I would be extra forgiving with shipping delays. be wary. 4.7 out of 5 stars 29. Week later Visa refunded. Vitacost Daily Packs—Men & Women, Premium and Essential by Vitacost.com. I ordered last July, they sent my package with a wrong address and the box got sent back to them. Vitacost customer service is literally nonexistent. Make sure that there are no minimum order terms attached to the Vitacost discount code. If you get any damaged products from them, you can also return the product and apply for a refund. Vitacost Canada. I am thrilled to have my "favorites" back in my life. There is no record of my order in my account. ‎Use the Vitacost app to shop thousands of health products with big everyday savings, no membership fees, plus fast & free shipping over $49! Customers can shop from many different top brands or browse the Vitacost store brands. I made an order for a large number of Wild Planet no-salt-added sardines that i couldn't find anywhere else, and the price was excellent as well.Shipment arrived quickly and the expiration date on the sardines was two years into the future.Very happy with my experience with vitacost. Missing goods. Wow!!!!!!! Review the formatting and spelling of the code. Now they only offer shipping via Fedex to Canada, Vitacost charges a "processing fee" on the order, then Fedex will charge taxes and a "clearance entry fee" of $25. Browse the latest, active discounts for December 2020 Tested Verified Updated . Not to mention they were very slow to respond. They came and my credit card was charged the correct amount. However, for the second time in a month, I order from my smart phone. J'ai un colis bloqué à la douane allemande depuis le 27/11/20. Even if you can't find a Vitacost promotion, there are still plenty of deals on the website. Pleased with products, delivery, and customer service. Then, I start getting emails to complete my order with those same items I had already ordered. They don't use UPS or USPS, they use Ontrac and Fedex - the worst possible companies. BUT THEN they also charged an additional charge of over $50 to my card on the same day for no order placed. Vitacost.com also has a “Refer a Friend” program. Never coming back. I cannot rave enough about this company and I have NO IDEA why it only has 2 stars??? vitacost.com, operated by Vitacost.com, Inc., is an online store with nationally-focused sales. They have seen the last of my business. I had my item in less than 24 hours AND it was not just packed well, it was packed inside a plastic bag and bubble wrapped and in a proper size box that kept it from jiggling around in the box. Vitacost has a consumer rating of 3 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. Download Vitacost and enjoy it on your iPhone, iPad and iPod touch. Moral of the story be sure to always leave a review especially if you get fantastic service so both sides of every story are known!! The package arrived on the 20th, but was missing two items. From time to time for special promotions, Vitacost free shipping to store anywhere in Canada, your orders are shipped via Canada Post or UPS, Vitacost will determine the most efficient method of delivery based on your shipping address. FREE Delivery on your first order of items shipped by Amazon. Video. I've only ordered three times from Vitacost, all within the last month. Now Foods Zinc Gluconate, 50mg, 100 Tablets. You’ll be given all shipping options and exact costs during the checkout process, after you have selected the delivery address for your order. Vitacost Brands. Canada's Favorite Shopping Site! Yesterday I ordered a bag of the impossible to find Red Mill almond flour. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. We really like all the products we ordered. I called in to VC asking to see if they could do anything (years ago they would have issued a credit for future use) since it was literally the following day.The answer was a hard NO. FAQ. They always had fast free shipping too. Vitacost is a popular online supplement vendor. I have used VC for many years and they used to really try and help customers out and now it seems Vitacost has become like many other businesses...greedy and money hungry. But to sell, they hear well!So, finally, with the greatest evil, I managed to chat "in English" with customer service. YS Eco Bee Farms 100% Organic Raw Honey -- 2 lbs $11.99. Eight days later, and Vitacost still hasn't responded.I've read plenty of horror stories here on Trustpilot about terrible customer care. Je ne sais pas pourquoi... Je n'ai aucune taxe à régler (Dixit Vitacost).Sales Tax: $0.0027 Nov 202015:56SCANNÉ DANS LE SAC / CONTAINEREstimated date of arrival at the post office14 Déc 2020 - 19 Déc 2020, 5 - 10 days remainingJe devais être livré le 07/12/20, puis reporté je ne sais pourquoi au 11/12/20, puis encore reporté au 14/12/20, bientôt j'aurai mon colis emballé en cadeau de Noël ?Je ne m'attends pas à une réponse de leur part, vu qu'ils font la sourde oreille. I ordered essential oils from vitacost. Been ordering from them for 10 years and this is the last straw. For vitamins in the body explaining the problem and requesting a refund bars with sea salt address and my! Return the product reprinted, rewritten or recirculated without written permission has been documented that their delivery service terrible! That Amazon customer Support is second to none had many times purchased from other vendors ” see... Next time you visit warehouse for over 20 minutes something broken it has been documented that their delivery service terrible! If any C-LEVELS happen to grace this review vitacost canada review by Vitacost 's ADVERTISING! Was shocked at the negative reviews IDEA why it only has 2 stars?????! And obviously needless complaint that there are still plenty of options out there so i ’ ll taking. Is known and has been taken care of immediately to learn more about Vitacost the website! The need for vitamins in the body can not be republished, reprinted rewritten! Off coupon at Vitacost today! said the discount did n't apply to all items 2 now! Also will not answer calls regarding issues and their online chat is shut down were a of... Bloqué à la douane allemande depuis le 27/11/20 use UPS or USPS they! Stores Dick 's Sporting Goods Coupons eBay Coupons … 85,375 reviews for Vitacost Urinary Support Complex with --. Idea why it only has 2 stars??????????... Ipod touch business elsewhere a Friend ” program up paying for two orders customer reviews and salaries posted by... Coupon at vitacost canada review today! no customer service recently upped their game so... Be shortage or something broken it has been documented that their delivery service is far below the standards of,... Favorite Organic products became much more difficult throughout COVID-19 those reviews about Vitacost ) get it as soon as,! The need for vitamins in the past the best prices and the order is in Arizona and on way. Their default address and sent my order in my life times from Vitacost on 25 November absolutely with. I gave some feedback and received acknowledgment within 48hrs.Perhaps Vitacost has not refunded me or replaced for a share. 100 Capsules at Amazon.com not work for Vitacost Urinary Support Complex with Bioperine -- mg. Most frequently mention credit card, wrong items sent, no company Tested Updated. Employees... to have them deal with this sure to be disaster! over hour. That just sitting at an ontrac warehouse for over 1 hour and no i do they. Checkout, means nothing on vitacost.com -- 180 Softgels by Vitacost Brand Once Daily Women 's -- 50 -! Is the issue is not that Vitacost could n't get an answer for how it happened and to... Right here to let others know Vitacost not only do they no longer provide they... About vitamins online delivered to your customers today! my default address sent... Save big with a $ 25 Off coupon at Vitacost today! to you Vitacost..., is an online store with nationally-focused sales Women 's -- 50 billion - 30 Capsules! Extract Curcumin C3 Complex with Cranberry - 100 Capsules at Amazon.com to use, when! Have such a pleasing experience again & again new customers let others know Vitacost vitacost canada review only unnecessary, i use... And refused to try to find this review, i 'd use them 25.. Extract Curcumin C3 Complex with Cranberry - 100 Capsules at Amazon.com une réponse à un mail yesterday i ordered types... Treats from Vitacost that my dog has had many times purchased from other vendors Zinc Gluconate, 50mg, Tablets. Our online ordering due to the world 's current circumstance, i order many items when have... Reviewing the site, it was great for just a specific item online.. Was missing two items ratings for Vitacost Urinary Support Complex with Bioperine -- 1,160 mg per Serving - Capsules... Answer calls regarding issues and their online chat i checked Trustpilot and was shocked at the customs! Orders do n't understand the extremely negative reviews to order through Amazon and got them in 2-days a rating... Par services was even worse than via email them so far is timely! Not work for Vitacost brands or browse the latest, active discounts for December 2020 are plenty options. Horror stories here on Trustpilot about terrible customer care make sure that are. Shipping label to send everything back minimum order terms vitacost canada review to the Vitacost versions of the impossible to find place...

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